CUSTOMER SERVICE

TERMS AND CONDITIONS

Secure Payment
The Harmony Pillows™ wholesale order form is secured by a GoDaddy Turbo SSL secure website certificate. Our shopping cart accepts all major credit cards through the secure and reputable services of PayPal. If you prefer not to use e-commerce, you may send your written order along with a check or money order to: Harmony Pillows, P.O. Box 9291, Warwick, RI 02889.

Customer Privacy
Harmony Pillows™ values the privacy of all customers. We do not share or sell any customer information at any time with any third party. Any information that we collect will be used solely for the purposes of communicating with our customers regarding orders, customer service issues and promotional information.

Wholesale Availability
Fabrics may be limited and may change without notice. Similar fabrics and colors may be substituted without notification. If a product becomes out of stock and unavailable after an order has been placed, you will be notified promptly.

Delivery
Orders will be delivered in a timely fashion. Please request your desired delivery date during checkout. You will receive a delivery date confirmation within 48 hours of your order. Orders requesting immediate delivery will normally be shipped within 15 working days unless notified otherwise. Seasonal delays may occur, please order in advance to ensure timely delivery.

Shipping and Handling
All items are shipped via USPS Priority Mail and UPS, whichever is most appropriate to the size of the order. Buyer will pay shipping and insurance costs, which will be added to the final price in the shopping cart. Insurance cost includes all handling fees.

Product Guarantee
Harmony Pillows™ guarantees that all items will be shipped without defects in materials or workmanship. If you are not completely satisfied with any of the products you receive please contact us immediately. Harmony Pillows™ can not be responsible for damages which occur during normal use and care, or during return shipping.

Returns and Refunds
Returns are accepted in exchange for other goods only. No cash refunds are offered. Items returned must be received in same condition as offered. Requests for returns must be made within 5 days after item has been received by buyer. Return requests will be evaluated on an individual basis. Our customer's satisfaction is very important to us. Please include a detailed description with your request.

Contact Information
Harmony Pillows™ • 46 Pocono Drive • Warwick, RI 02883
email: christina@harmonypillows.com
phone: 401-732-5841